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Sofitel Dubai Downtown is a luxurious 5-star hotel in the heart of Downtown Dubai, steps from the Burj Khalifa and The Dubai Mall. It features elegant rooms and suites, diverse dining options, a rooftop infinity pool, spa and wellness facilities, and versatile meeting spaces, making it ideal for both business and leisure travelers.
 

 

TERMS AND CONDITIONS FOR 2026

Stay Dates: 27.12.2025 to 26.12.2026
Market: All Market
 

MEAL PLAN INFORMATION

Please see the below meal plan options available in the hotel:
• Breakfast timing in Les Cuisines from 7.00AM to 11.00AM.
• Half Board / Full board dining Option: It can be either buffet or set menu.
• The hotel reserves the right to change the meal setup (buffet or a la carte) without prior notice.
• The hotel reserves the right to amend the meals venues.
• Children aged until 5.99 years old are free of charge when booked on FB, HB and breakfast, any child over 5.99 – 11.99 years old will be charged child rate as specified above, child over 12 years old is considered an adult. Valid for 2 Children only.
• HB & FB will not be available on 31st Dec and 1st Jan on above rates.
• Early Bird is not applicable on meal plans
The Bed & Breakfast contracted rates are based on Breakfast for all guests and can be availed in Les Cuisines restaurant ; Room Service breakfast is not included. The hotel reserves the right to change the breakfast venue if required.
All promotions are applicable for all guests accommodated in the same room.
The reservation must clearly mention the applicable promotion code. No rebates at a later stage will be accepted.
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY

• Subject to Tourism Dirhams Fee of AED 20 per bed room per night (AED 40 for 2 Bedroom suites per night)
• FIT Rates are not applicable for wholesale distribution
 
CHECK IN AND CHECK OUT TIME:
• Check in time is 15.00 hours and check out time is 12.00 noon.
• All guests arriving before 15.00 hours will be accommodated as rooms become available.
 
LATE CANCELLATION, NO SHOW, EARLY DEPARTURE & DATE CHANGES
• 100% charge of total booking for all seasons in case of late cancellation & no-show.
• Regardless of the reasons, in case of early departure all originally booked room nights whether consumed or not, will be charged with all applicable taxes
• Date changes inside of the cancellation policy are considered a cancellation and rebooking will be subject to cancellation charge
 

CHILDREN POLICY

Infant: 0 to 1.99 years - 1 Baby cot free for 1 infant
Child: 2 to 11.99 years - 1 child free on existing bedding
 

ROOM CONFIGURATION / BEDDINGS

Luxury Room
Max cap. with extra bedding: 2 Adults, 1 Child or 2 adults and 2 Children – One Extra Bed

Luxury Room Coastline View
Max cap. with extra bedding: 2 Adults, 1 Child or 2 adults and 2 Children – One Extra Bed
 
Luxury Room Burj View
Max cap. with extra bedding: 2 Adults, 1 Child or 2 adults and 2 Children – One Extra Bed
 
Luxury Club Room
Max cap. with extra bedding: 2 Adults, 1 Child or 2 adults and 2 Children – One Extra Bed
 
Luxury Club Burj View
Max cap. with extra bedding: 2 Adults, 1 Child or 2 adults and 2 Children – One Extra Bed
 
Junior Suite/ Studio
Max cap. with extra bedding: 2 Adults, 2 Child or 3 Adults, 1 Child – Two Extra Beds
 
1 Bedroom Apartment
Max cap. with extra bedding: 2 Adults, 2 Child or 3 Adults, 1 Child – Two Extra Beds
 
Opera Suite
Max cap. with extra bedding: 2 Adults, 2 Child or 3 Adults, 1 Child – Two Extra Beds
 
2 Bedroom Downtown Suite
Max cap. with extra bedding: 4 Adults, 2 Child or 5 Adults, 1 Child – Two Extra Beds
 

ADDED VALUES

COMPLIMENTARY SERVICES/FACILITIES
Complimentary WIFI Service all over the hotel
High-tech So FIT gym, with state-of-the-art cardio machines timings from 7AM-10PM
Sauna and Steam in So SPA timings 9AM – 10PM
Access to kids club “ Le Petit Prince” from 9 AM-6PM daily
 

CLUB BENEFITS

CLUB ROOM INCLUSIONS – IN L’APERO
Opening Hours: 09:00am to 11:00am & 12:00pm to 01 :00am next day
Breakfast: 09:00am to 11:00am
“Le Gouter” Afternoon Tea: 03:00pm to 05:00pm
“Apéro Chic” Pre-Dinner Canapés: 06:00pm to 08:00pm
All day complimentary soft beverages, tea or coffee service
L’Apero for club rooms and suites (excluding Junior suite), offering indoor and outdoor dining area, a cigar lounge, a living room, a relaxation area and a semi-private
board room, in a charming old world French country style setting.
Club guests can have sumptuous buffet breakfast, afternoon tea “Le Gouter”, pre-dinner canapes “Apero Chic” and many more
 
 
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
 
  

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